Frequently Asked Questions

1. What is your return and refund policy?

Our store follows a no-return, no-exchange policy. All purchases are final. If you have concerns about a product, please contact us, and we’ll be happy to assist.

2. Do you offer free shipping?

Yes, we offer free shipping for orders of $100 or more within Mississauga and Brampton, with next-day delivery. For orders below $100, customers can select third-party delivery options such as Uber Eats within driving range.

3. What are the shipping options for areas outside Mississauga and Brampton?

For areas beyond Mississauga and Brampton, we ship products via UPS or Canada Post with next-day shipping. The shipping charge is added to the product price at checkout.

4. How long will it take for my order to arrive?

Local orders (Mississauga and Brampton) are delivered the next day. For other locations, please refer to UPS or Canada Post's estimated delivery times, which will be provided at checkout.

5. Can I track my order?

Yes, once your order is shipped, we will provide tracking details to help you monitor its progress.

6. How do you handle my personal information?

We respect your privacy. Personal data collected is securely stored and only used to process orders and improve your shopping experience. For more details, please review our Privacy Policy.

7. Are the prices and availability of products subject to change?

Yes, prices and product availability may change without notice. We strive to keep our listings updated but reserve the right to correct any inaccuracies.

8. What happens if there’s an error in my order?

If you notice an error, please contact us immediately. We will do our best to resolve the issue as quickly as possible.

9. What are the terms of use for this website?

By using our website, you agree to provide accurate information and abide by our terms. We reserve the right to adjust orders and correct errors on our site. For more details, please read our Terms & Conditions.

10. Who can I contact if I have questions or need support?

For any questions or support, please reach out to our customer service team at (905) 821-8960 . We are here to make your shopping experience smooth and satisfying!